Attributed feedback vs anonymous
Why on earth would you ask for feedback if you don’t know who the person is? How can you do much to respond if you don’t know who the person is? This is the big divide between market research and relationship [...]
MirrorWave Australian presence grows
Lisa Hough is passionate about supporting great relationships in business and we are pleased to welcome Lisa as our newest Value Maximiser, joining the MirrorWave team in Australia this month. An expert [...]
Latest Posts
So many companies want to stand out for their CX, yet one of the most important interactions of all (asking for and gett...
Potentiate, a global market research agency with a specific focus on human experience, and MirrorWave, a New Zealand-bas...
Never has there been a more important time to listen, understand and respond. We have all gripped up the fact that we ar...